What We Actually Track

Look, we're not creating a dossier on you. The tracking we do falls into four practical categories. Each one serves a specific purpose, and we've kept it to what genuinely improves your experience with our platform.

How This Improves Your Experience

Here's what happens behind the scenes. When you log in, we remember your session so you don't have to authenticate every single time you click to a different page. That's essential tracking doing its job.

Real Examples From Our Platform

Say you spend ten minutes customizing your cash flow dashboard to show accounts receivable aging first, then payment schedules, then bank balances. Functional preferences save that layout. Come back tomorrow, and it's exactly how you left it.

Or imagine we notice through analytics that 60% of users who start creating expense forecasts abandon the process halfway through. That tells us something's confusing or broken. We dig into the data, realize the category selection dropdown isn't intuitive, and redesign it. That's performance tracking creating tangible improvements.

The Marketing Side

We track which educational resources you download – guides on managing seasonal cash flow, templates for client payment terms, calculators for pricing decisions. If you've grabbed three resources about invoice management, we'll probably send you an invitation when we launch our automated invoicing feature later in 2025. That's more useful than blasting everyone with everything.

Technical Details That Matter

Most of our tracking files expire within a year. Session-specific ones disappear when you close your browser. A few last longer – primarily the ones storing your dashboard customization and login preferences.

Third-Party Tools We Use

We don't build everything ourselves. Our analytics run through standard platforms that lots of Australian businesses use. We've configured them to respect Australian privacy expectations and GDPR requirements, even though we're not technically required to follow GDPR here.

Any third-party tools we integrate go through security review. We're not handing your cash flow data to random services – that would destroy the trust we've worked to build with Australian accounting firms and business owners.

Specific Tracking We Deploy

We're listing the actual files here because transparency builds trust. You'll find these when you inspect your browser data after visiting quarovintel.com.

Name	Purpose	Duration
session_token	Maintains your logged-in state	Session
dashboard_config	Stores your layout preferences	12 months
analytics_id	Tracks anonymous usage patterns	14 months
marketing_engagement	Records resource downloads and event attendance	24 months
timezone_preference	Displays times in your local timezone	6 months

Updates and Changes

When we add new features that require different tracking, we update this policy. We don't send notification emails for minor clarifications, but substantial changes get announced through your dashboard and via email to active users.

The date at the top reflects our most recent revision. Check back occasionally if you're particularly concerned about tracking practices – we're not trying to sneak anything past you.

Your Rights Under Australian Privacy Law

Australian Privacy Principles give you certain rights regarding your data. You can request to see what information we've collected through tracking, ask us to delete it, or withdraw consent for optional tracking categories.

• Request a copy of all tracking data associated with your account
• Disable optional tracking categories while keeping essential functionality
• Delete your account and all associated tracking history
• Export your data in a machine-readable format
• Lodge a complaint with the Office of the Australian Information Commissioner

We respond to these requests within 30 days. Sometimes it takes a bit longer during busy periods – we're a growing company serving hundreds of Australian businesses, and occasionally our support queue gets backed up. But we'll acknowledge your request within 5 business days and give you a realistic timeline.